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Hey all
I just charged 60k and 21k cash for my account, but i got this error and it said that the process couldnt be completed. But my money is written off my bank account. but i didnt get the cash. Hopefully a admin can help me with chargeback and fix this problem thx.
Grz, Only
Reported by OnlyTheBrave.
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There is a green "View offer status" button where you can inquite about your payments.
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ok ill try it thx
ill let you know if it worked
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Hey Berserker,
I have done what you said, i filled in the inquiry. Ive putted my confirmation email with it. But it is 2,3 days now and still i didnt see the refund of my money. I really hope you can check it out for me. Because ive been buying cash for a while now, and i really like this game. So i hope you can fix it, thx.
Gr, OnlyTheBrave
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I have done what you said, i filled in the inquiry. Ive putted my confirmation email with it. But it is 2,3 days now and still i didnt see the refund of my money. I really hope you can check it out for me.
Sorry, I can't check that. We have no control over payment processors as we do not charge money ourselves, so you must wait for their response.
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O_o charge agian O_o no big deal
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O_o charge agian O_o no big deal
no big deal? omg😲
the men just lost a big amount of cash and u say:no big deal 😡
cash don t grow on tress u know? 😕😡
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O_o O_o O_o? he will get his cash and he will charge agian............ AND ENGLISH PLZ
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use credit card or sms this is fast and work perfectly 🙄
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Hey Berserker,
I have done what you said, i filled in the inquiry. Ive putted my confirmation email with it. But it is 2,3 days now and still i didnt see the refund of my money. I really hope you can check it out for me. Because ive been buying cash for a while now, and i really like this game. So i hope you can fix it, thx.
Gr, OnlyTheBrave
u got your cash back or did u get enkord cash??😕😲
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Charge Error!
I too experienced the same problem in the last 48 hours.
Things I did:
1. Check bank: Done. No problems w/ amount in bank and with bank processing.
2. Called Digital River: Done. They see confirmed receipt and payment processed.
3. Use Alternate Credit Card: Done. Problem is the same.
FINAL ANALYSIS: 10x error in processing (at least). It appears that Digital River is processing payment through online cart system and TAKING MONEY from account and giving to ENKORD. There is a MAJOR problem between ENKORD and DIGITAL RIVER.
Please fix as soon as possible.
-Wil (ranger01/octavius671)
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I too experienced the same problem in the last 48 hours.
Things I did:
1. Check bank: Done. No problems w/ amount in bank and with bank processing.
2. Called Digital River: Done. They see confirmed receipt and payment processed.
3. Use Alternate Credit Card: Done. Problem is the same.
FINAL ANALYSIS: 10x error in processing (at least). It appears that Digital River is processing payment through online cart system and TAKING MONEY from account and giving to ENKORD. There is a MAJOR problem between ENKORD and DIGITAL RIVER.
Please fix as soon as possible.
-Wil (ranger01/octavius671)
Send order IDs of prolem payments to support@enkord.com
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😡😡😡😝😝I too experienced the same problem in the last 48 hours.
[EMAIL="ladygagaismyhero@aol.com"]
Things I did:[/EMAIL]
1. Check bank:it sayd you need to comferm your email .
/ amount in bank and with bank processing.
2. Called Digital River: Done. They see confirmed receipt and payment processed.
3. Use Alternate Credit Card: Done. Problem is the same.
FINAL ANALYSIS: 10x error in processing (at least). It appears that Digital River is processing payment through online cart system and TAKING MONEY from account and giving to ENKORD. There is a MAJOR problem between ENKORD and DIGITAL RIVER.
Please fix as soon as possible.
-Wil (ranger01/octavius671)
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