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Official English FAQ
TECHNICAL
Q: I cannot connect to the game. What should I do?
Q: I am getting a connection error while playing, but my internet is up! GUNROX server has an error?
Q: I am getting an error message when I try to open GUNROX. What is wrong?
Q: GUNROX game launcher show me error: 'Loader safe-update error-cannot replace file"C/ProgrammData/Enkord/Gunrox/gunrox.exe"Please try running CORE.exe under administrator rights.' Please help me.
Q: What can I do when found bug in game ?
CLANS
Q: How can i made my own clan ?
Q: How can I be in clan ?
Q: What does "Clan war" label (mode) mean?
Q: I am going to make a clan and I need a cool icon. How do I get one?
ENKORD CASH
Q: How can i get Enkord Cash ?
Q: Why i dont see all weapons in Cash Shop ? (Some are transparent)
Q: How can I buy Enkord Cash in Brasil ?
Q: Make appearance purchases permenant, the 100 days thing seems silly. If I'm spending money on an appearance change, I'll want it to be permanent. what's the point if I have to rebuy it every 100 days?
Q: Is there any option to pay by mobile or sms?
TERMS AND RULES
Q: I saw that someone was banned/silenced, why ?
Q: What is fake fight ?
Q: What is the punishment for fake fight ?
Q: My account was banned forever what does it mean ?
Q: Can i restore forever banned account ?
Q: Can i discuss my ban/silence in public ?
GAMEPLAY
Q: How much HP (health points) i get per every level ?
Q: How can i use better weapons/mines/grenades/medkits ?
Q: Why i dont see other perks that my friends can use ?
Q: What is the critical chance rate by default ?
Q: What is the critical damage value ?
Q: When will i see planted mines ?
Q: How can I get more experience ?
Q: Can I trust other player who said he will fight naked (no equipment) against me ?
Q: What is Weapon Accuracy? I've never seen a weapon miss in this
Edited 2 years later by berserker.
Reason: added technical section.
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Q: How can I make my own clan?
A: You can buy this feature from the Cash Shop.
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Q: How can I join a clan?
A: You will have to ask specific clan leader if you can join, or members in the clan with the "Recruiter" status. Every leader has their own opinion about recruiting. Do not spam leaders and recruiters to join their clan.
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Q: What does "Battle of Fame" label (mode) mean?
A: It means that the battle will count as a "fame game" and you will receive a certain amount of fame points depending on your loss or win.
For a match to count as Fame then there needs to be 4-6 players and the 2 teams should be within a 5 level range.
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Q: How can I get Enkord Cash?
A: You can charge your account from the Cash Shop, win a tournament, or get a medal for an achievement. You can also try using the "Get free Enkord Cash" in the cash shop via Super Rewards offers.
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Q: How come I don't see all weapons in the Cash Shop? (they are transparent)
A: If you get enough skill points to use such weapons they will show in the Cash Shop and you will be able to buy them.
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Q: How can I buy Enkord Cash in Brasil?
A: You can buy Enkord Cash charging your account with credit card, or use SMS to charge from your cell phone.
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Q: Make appearance purchases permenant, the 100 days thing seems silly. If I'm spending money on an appearance change, I'll want it to be permanent. what's the point if I have to rebuy it every 100 days?
A: Instead of 360 days as was previously now you will have outfits for 100 days, but the prices was reduced significantly. We think that players will be bored of actual outfits after 100 days because new outfits comes.
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Q: Is there any option to pay by mobile or SMS?
A: Yes, there is a service called SMSCoin, click your "Cash Shop" icon in the game, and then click "Charge". You will be redirected to the Enkord Cash charge page where you can choose your payment method - there is also a SMS payment option, but not in all countries.
If you are in the U.S., you can go to the cash shop and click "Get free Enkord cash". Then choose the option "Click here to get Enkord Cash by SuperRewards". Now there will be an option to pay by mobile phone.
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Q: I saw that someone was banned/silenced, why?
A: He probably broke the laws and rules of GUNROX.
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Q: What is a fake fight?
A: Fake fights are called games which are predefined fights. Where acts of spying or someone offering predefined winning/losing battles.
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Q: What is the punishment for fake fight?
A: Players who act fake fight will be banned from 24 to 72 hours. If such behavior will be constant account will be banned forever.
Usually these are the conditions determining your ban.
1st ban = 24 hours
2nd ban = 48 hours
3rd ban = permanent ban and you have to pay 150,000E fine to unblock your account.
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Q: My account was banned forever what does it mean ?
A: Probably you break the GUNROX laws and rules and your account was banned forever. Now you have to pay the 150,000E fine to unblock your account.
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Q: Can I restore a forever banned account?
A: Yes, you can lift up you ban from your account by paying about 150,000 Enkord cash, but this doesn't guarantee that you wont be banned again if you break rules again.
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Q: Can I discuss my ban/silence in public? Like in the forums?
A: No, you can't make discussions of moderation in public (on forums or in game chat). If you have any questions about moderation - write your request to support@enkord.com this is the only valid way to discuss moderation.
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Q: How much HP (health points) do I get per level?
A:
Level 2 = +3 hp
Level 3 = +3 hp
Level 4 = +3 hp
Level 5 = +5 hp
Level 6 = +3 hp
Level 7 = +3 hp
Level 8 = +3 hp
Level 9 = +3 hp
Level 10 = +10 hp
This cycle continues for the rest of the levels up to level 50.
Level 11 = +3 hp
Level 12 = +3 hp
Level 13 = +3 hp
Level 14 = +3 hp
Level 15 = +5 hp
Level 16 = +3 hp
Level 17 = +3 hp
Level 18 = +3 hp
Level 19 = +3 hp
Level 20 = +10 hp
etc.
This pattern continues all the way up to level 50.
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Q: How can I get better weapons, mines, grenades, and health packs?
A: Every weapon (except basic ones - AKSU, TMP, Begginer Pistol, etc.) have their own requirements of skill to use. Put as many skill points as you can in specific weapon skill tree and you will get better weapons at the start when you have to play naked and can use more powerful weapons looted from battles or bought from cash shop.
Read this link on professional tips on how to create a powerful build for your certain type of game whether it be 1x1, 2x2, 3x3, or mega.
Hints to Your Build!
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Q: Why don't I see other perks that my friends use?
A: You will see certain perks when you reach a high enough level to see and use them.
For example, you can see and use the "Insight" perk at level 10.
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Q: What is the critical chance rate by default?
A: The critical chance rate for each weapon is listed below, but some may be outdated or inaccurate.
AKSU: 15%
Colt M4: 15%
M16: 15%
Ak47: 15%
SIG 552: 15%
SIG 550: 15%
Steyr AUG: 15%
G11: 20%
Pulsator: 15%
Sniper Rifles
Scout: 15%
SVD Dragunov: 15%
AWM: 15%
Vintorez: 20%
Barrett M90: 15%
Vykhlop: 20%
Gauss Rifle: 15%
Submachine Guns
TMP: 15%
UZI: 15%
MP5: 15%
P90: 15%
Colt 633: 15%
Rapid: 15%
Grinder: 20%
Shotguns
Sawed-off Shotgun: 15%
Benelli M3: 15%
Benelli M4: 15%
Neostead: 15%
Jackhammer: 20%
Combat Shotgun: 15%
Flacker: 20%
Heavy Guns
RPK: 20%
M60: 20%
MG4: 20%
S.A.W: 20%
Minigun: 20%
Vulcan: 20%
Avenger: 20%
Rocket Launchers
Thumper: 15%
Milkor: 15%
RPG: 15%
AT4: 15%
M202: 15%
Rainmaker: 15%
Big Gun Number One: 15%
Pistols
Beginner Pistol: 20%
PM Makarov: 20%
Python: 20%
Beretta 92: 20%
Glock 17: 20%
Desert Eagle: 20%
Gunblade: 20%
Punisher: 20%
Melee
Bare Hands: 25%
Hunter Knife: 20%
Baseball Bat: 20%
Poison Knife: 20%
Pipe: 20%
Hatchet: 20%
Crowbar: 15%
Machete: 20%
Spanner: 15%
Katana: 35%
Hammer: 15%
Chainsaw: 15%
Lightsaber: 15%
Grenades
Hand Grenade: 15%
Acid Grenade: -
RGD33 Grenade: 15%
Flash Grenade: -
F1 Grenade: 15%
Stun Grenade: -
Frag Grenade: 15%
Improved Flash Grenade: -
RGD42 Grenade: 15%
Improved Stun Grenade: -
RGD5: 15%
Pulse Grenade: 15%
Plasma Grenade: 15%
Traps
TMD-62B land mine: 20%
Basic Detector: -
Claymore mine: 20%
Acid trap: 20%
Schu mine: 20%
Advanced Detector: -
M15 land mine: 20%
Bear trap: 20%
M21 land mine: 20%
Ultimate Detector: -
Beehive: 20%
Pulse mine: 20%
Dynamite: 20%
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Q: What is the critical damage value?
A: It's +50% default, so default critical hit will score 150% of regular damage. Silencer adds extra 20% bringing it up to 170% of normal damage.
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